Transfirst Merchant Services Review – don’t use them

Transfirst Merchant Services Review

 

Here is our review from a first hand experience with this stupid company.  Whatever you do, never use Transfirst Merchant Services as a merchant processor.  You are much better off with PayPal than this other company.

Here are a list of reasons why:

  1. Transfirst Merchant Services do not have any structure.
  2. Their company employees especially Mayko Lor act as a smoke screen.
  3. They don’t communicate with their customers.
  4. They don’t like to admit when they are wrong.
  5. You will get your money stuck with them because the people in Transfirst Merchant Services don’t do their job right and most of them need to be fired.

This issue began when we decided to switch merchant processors and try a small company like Transfirst Merchant Services.  Boy did we make the biggest mistake when we did this.  To get to them we had to go through 2 different companies CDG Commerce and Quantum Gateway.  If you need gateway support Quantum Gateway is not around to answer phone calls.  If you need merchant support it is a flip of a coin as to which company you need to call.  Again, you are 100% better off paying more money with the bigger companies or even doing business with PayPal, because at least they make it much easier for you, and they understand business.  This company don’t.

Their Fraud Department that is supposed to verify a company’s existence which is done from the Department Of State websites, rely on the domain name WHOIS records.  That means that if you have domain privacy turned on because you don’t want spammers to get your email and spam you to death, you will appear as a risk to them.  This is one of the ways they verify your company.  LOL  🙂

The fraud department that is supposed to verify information don’t give out information.  They want you to verify your full details when they don’t want to even give out their last name or extension number.  There was an issue with our new account with them, and they didn’t even pick up the phone and calls us to verify the information.  We sent them an email, they didn’t even respond.  We called them a few times to resolve an issue and Mayko didn’t return phone calls, send any email, or even pick up the phone and call to state the issues.  Because we had a new account they decided to hold some of the money that was processed.  So we told them refund the money back to our customer.  They couldn’t refund the money with their outdated system.  They wanted us to send a refund through our billing system and get charged for it when they were the ones who created the issue to begin with.

To add laughter to misery, the same money that they held due to their drunken fraud system, since they claim that they cannot refund the money back to the customer, they now have to release the money to our company.  LOL.  This is the most insane things we’ve come across in over 11 years of processing credit card.  It took over 37 minutes of being on the phone to even get a last name from Mayko, which she was tricked in giving out.  LOL.  Who is the smoke screen now?  You can’t even give out your information and state for the record who we are talking with, yet you want extra company documents to help us do your job????  You should be fired for being DUMB.

Can you believe it?  They held our money from our client for days, never contacted us, we had to contact them.  It took days to get the right person on the phone which was her job to call us to verify things which she never did.  Now, because we told them to close our account, we don’t need them, they need us… They cannot return or customers money to the customer?????  Why take and hold the money for days if you cannot return it to our client?  Whoever designed you systems need to be brain whopped.  You have no structure from sales, support and customer service.  You need customers to process with you, that is how you get your money.  Customers don’t need you.  When you get that through your thick and foggy brains, then you will be a somebody like FirstData Card Services or even PayPal.

The sad truth is that all the issues could’ve been avoided if their sales representative didn’t give out wrong information.

This company is a total WACK.  Use them and you will see.  Just google Transfirst Merchant Services reviews and you will see.

 

 

Face Up Entertainment Group SPAM – FUEG PUMP & DUMP Suspected

We recently received 3 spam email that relates to “Face Up Entertainment Group”  also known on the stock market as “FUEG” which is their stock symbol.  After getting the emails which are spam, we decided to contact the company to find out who is sending those emails and why?  Their response was that we are not the only ones complaining about these email spam and that they don’t know about it.  We asked them if they had an Investor Relations Firm that they do business with and their response was “no.”  So, if they don’t have an IR Firm, who would benefit from sending spam to get the news out there about their company? ;)  Who are the ones who would benefit the most?  Wouldn’t that be the company?  They’re the ones making the most money from the trades.

So, the guy on the phone pretended to sound innocent as to the fact that he does not know who is sending the email spam.  So, since we are a Business Solutions Provider with a strong backbone in technology, we were going to offer a solution to this “innocent company.” :)  To a surprise, they said that they are “not interested” in a solution in prevening these emails from being sent, and that they don’t know who is sending them, also that we are not the only ones complaining about the emails.  So let’s summarize for a little:

  1. The email spams are being sent representing a company that is publicly traded and they don’t want to know who is sending the emails.
  2. They don’t want someone to help them find out who is sending these emails since they claim it’s not coming from them.
  3. They benefit from the email spam that goes out (until we sue them for spam).
  4. They claimed they don’t have an IR Firm when their press prelease that came out on 09/28/2012 list CONTACT: [email protected] Tel: 516 303 8100.
  5. The same press release stated that the person they brought on have a unique marketing experience and can help the company further expose their company product offerings.

There is something fishy going on with this company and it is looking more like another PUMP & DUMP with excessive news to hike the price of the stock.  There is email spam involved in getting the news out there as well and the company don’t want to do anything about it.  Why is this email spam?  None of the emails abide by spam laws and also attempt to hide the sender of the emails.  It appears that the sender is using proxies when sending the email spam, which can also be “TRACED.”

If anyone reading this message got these spam, contact us via this company blog and we can all do a joint lawsuit.  A public company’s number one thing is the maintain the image of the company, and if they are not worried if someone is spamming using their name and stock details, then this is looks like a BIG WARNING FOR INVESTORS.  Real companies care about their images and will spend money to protect it.

 

Here are copies of the emails that were sent to our company:

 

———————————————————————————————————————————————————-

Sent:         Fri 9/28/2012 11:21 PM

From:       Roland Spencer [[email protected]]

Sent to:     [email protected]

Subject:     This Stock is Pick of the Day

 

Message:

 

Trade Date: Mon, October 1

Company: FaceUp Entertainment Group

OTCBB: FU EG

Closed Price: 0.303

Long Term Target Price: $2.56

Suggestion: Buy/Hold

 

Sep 28th FaceUp Entertainment Group (To buy: FU EG), a
Poker Gaming Social Network company, today disclosed that AlRash, a legend
writer with long time in the poker community, recognized as “Al
CantHang” formerly of FullTilt Poker and the main force behind Full Tilt`s
Poker Forum from the rail and most recently of the Epic Poker League has joined
forces with the Face Up Team!!! He brings with him unique marketing experience,
poker network relationships, community management and in-depth reporting.

 

Here is the header information on the email listed below:

 

DomainKey-Status: no signature
Return-Path: <[email protected]>
X-Original-To: [email protected]
Delivered-To: [email protected]
X-No-Auth: unauthenticated sender
X-No-Relay: not in my network
Received: from b1b46354.virtua.com.br (unknown [177.180.99.84])
by ns1.nexgenbusinesssolutions.com (Postfix) with SMTP id B01D8C00178
for <[email protected]>; Fri, 28 Sep 2012 23:34:08 -0400 (EDT)
Received: from unknown (HELO 5c6x) ([237.174.167.177])
by b1b46354.virtua.com.br with ESMTP; Sat, 29 Sep 2012 00:28:22 -0300
Message-ID: <002c01cd9df2$20d3cb90$edaea7b1@alland874ae4c65c6x>
From: “Roland Spencer” <[email protected]>
To: <[email protected]>
Subject: This Stock is Pick of the Day
Date: Sat, 29 Sep 2012 00:21:29 -0300
MIME-Version: 1.0
Content-Type: text/plain;
format=flowed;
charset=”windows-1250″;
reply-type=original
Content-Transfer-Encoding: 7bit
X-Priority: 3
X-MSMail-Priority: Normal
X-Mailer: Microsoft Outlook Express 6.00.2900.2180
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180

—————————————————————————————————————————————————–

 

Sent Date:              Sat 9/29/2012 10:27 AM

Sent From:            Roland Dickerson [[email protected]]

Message Title:      This Company Is Spiking Today! Momentum Picking

 

Message:

Hot Bottom Bouncer Sub Penny Alert! @ 9.30 AM!

 

Trade Date: Oct, 1st

Name: Face Up Entertainment Group

Symbol to buy: F_U_E G

Currently traded: $.303

Target: $1.43

Recommendation: Accummulate/Long

 

Friday, September 28th Face Up Entertainment Group, Inc.
(Tick: F_U_E G), a Reality Gaming Social Network company, today declared that
AlRash, a veteran writer with long time in the online gaming community,
accepted as “Al Cant Hang” previously of FullTilt Poker and the main
force behind FullTilt`s Poker Forum from the rail and most recently of the Epic
Poker League has joined forces with the Crew. AlCantHang brings with him exclusive
marketing experience, poker network relationships, community management and
in-depth reporting!

 

———————————————————————————————————————————————————

 

Sent:                     Thu 10/4/2012 4:28 AM

Sent From:          Barbara Perkins [[email protected]]

Sent to:                 [email protected]

Message:

Keep This One on Radar!

 

Trading Date: Thursday, Oct 4th

Name: Face Up Entertainment Group

Symbol traded: F UEG

Closed at: $0.30

Long Term Target Price: 1.93

Recommendation: Buy/Hold

 

MegaPick Company: F UEG!!! Its valuated to get to $1.93
per share. CALL YOUR BROKER AND GET 20000 shares! Trading starts Oct 4.

 

Email Header:

 

DomainKey-Status: no signature
Return-Path: <[email protected]>
X-Original-To: [email protected]
Delivered-To: [email protected]
X-No-Auth: unauthenticated sender
X-No-Relay: not in my network
Received: from 112.155.122.94 (unknown [112.155.122.94])
by ns1.nexgenbusinesssolutions.com (Postfix) with SMTP id 49C06C00178
for <[email protected]>; Thu,  4 Oct 2012 04:41:34 -0400 (EDT)
Received: from unknown (HELO 9j54) ([54.69.43.59])
by 112.155.122.94 with ESMTP; Thu, 4 Oct 2012 17:35:51 +0900
Message-ID: <001b01cda20a$f7a41230$36452b3b@xppro19j54>
From: “Barbara Perkins” <[email protected]>
To: <[email protected]>
Subject: Outstanding!
Date: Thu, 4 Oct 2012 17:27:48 +0900
MIME-Version: 1.0
Content-Type: text/plain;
format=flowed;
charset=”iso-8859-2″;
reply-type=original
Content-Transfer-Encoding: 7bit
X-Priority: 3
X-MSMail-Priority: Normal
X-Mailer: Microsoft Outlook Express 6.00.2900.2180
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180

 

——————————————————————————————————————————————————————

NANI Stock – Possible PUMP & DUMP Scheme

We got so far 3 email spam about this NANI company within the last 24 hours. Based on our observation it looks like a PUMP & DUMP. The company is out of china as per http://www.otcmarkets.com/stock/NANI/company-info . The company SIC code is under Metal Mining but yet the company is supposed to be doing Software Development, or that is what their last press release stated. That is like a mechanic doing heart surgery. It will never happen. The Investor Relations company have a New York number but is based from out of Panama. Everything about this company signals smoke screen.  A call was made to that company and they are claiming that they know nothing about these spams and that NANI is no longer their client due to none payment.  The guy on the phone claimed that they were referred to NANI by another third party and refused to give that information.

The whole thing looks like a big PUMP & DUMP BUBBLE.  Other sites are also saying the same thing:

http://hotpennystocksforum.com/penny-stock-tips-leads-reviews/pump-and-dump-alerts-august-10-2012-nani-dewm-sntl/

http://www.pumpsanddumps.com/#uds-search-results

http://beforeitsnews.com/financial-markets/2012/07/neologic-animation-nani-pump-and-dump-watch-2388125.html

http://nakedsecurity.sophos.com/2012/06/19/linkedin-spam-pump-dump-stock/

 

If you have received any of these emails, do not delete them. We can do a joint lawsuit for spam. Each email is a $16,000 fine and so far we received 3 emails.

 

The emails were sent from: [email protected]  [email protected]  [email protected]

 

Read this about SPAM LAWS & FINES: http://business.ftc.gov/documents/bus61-can-spam-act-compliance-guide-business

Brighthouse Networks – Phone Service Review

For some time now the cable companies have been experimenting by offering phone services to consumers and businesses. They have put a lot of pressure on the traditional companies like ATT & Verizon where these companies had to drop their prices and offer more to their clients. We have tested the 2, the traditional phone company provider and the cable company provider for phone service and our advice is to stick with the traditional companies. Why? They have been doing it for years and they are not experimenting, their main focus is deploying new customers. Rather, on the other hand the cable companies experiment, then they experiment, and then they do more experimenting at “your expense.” Meaning you pay for their service when it stays up and when it goes down.
One company that comes to mind is “Brighthouse Networks.” They are by far “the worst” cable company when it comes to reliability and when it comes to the phone service, they fail miserably. Their phone services went out at least 2 times this year leaving possibly over hundreds of thousands of Central Florida customers without service. Keep in mind that they service over 1 million Central Florida homes alone, not to mention the amount of small businesses that rely on them. What does this mean? Customers who had their service “could NOT” make or receive phone calls. So if there was an emergency and you had to dial “911” for help, forget about it. The phone would not work. Having said this, this goes against the E911 compliant requirement. A so-called phone company like Brighthouse Networks is supposed to provide a way to make or receive emergency calls in case of an emergency. In other words, why do they have you fill out the E911 compliance form? Surely not for a “CYA” (cover your ass) on their end. Well that is part of it but not the whole complete thing.
What does this means to business owners who have Brighthouse? When they have another outage, your customers cannot reach you, and you cannot reach your customers. If there was a fire, or theft, or some other emergency and you relied on that phone line you had with them to alert the proper authorities to the emergency, it would not.
What do you do? “Switch companies.” If you value your company, your safety,the safety of your employees, etc… switch to a company that have proven to be successful all these years in providing phone services. ATT, Verizon, Sprint, are examples of companies that have a business model centered around providing reliable phone service. Don’t just pick a phone provider based on price. Cheap is not always good, sometimes too cheap can cost you more. The thing is “that more” can be your life, now put a price on that 😉 .
Another issue that was very astonishing was the fact that the last few times Brighthouse Networks had an outage on their phones that affected their entire central Florida area, it was never mentioned on their News Network which is Channel 13 News, which broadcast (or repeats) 24 x 7. In other words, they are a cable company that offers cable services, internet services, phone services and news services.

VIBE Stock Email Spam – Possible PUMP & DUMP STOCK

So we got an email from someone who was not one of our clients and someone who we have no clue about stating to buy their stock. Notice how they are not spam compliant. No way to remove ourselves from their list. This email and stock VIBE comes across as a pump and dump. For those of you who are not familar with what a pump and dump is: It’s a method people use to hype up a stock to more than what it is. Get the price to a certain price and then dump it back. This normally causes loss of money to innocent people. These are stocks to stay away from because they will cause you BIG MONEY.

All they are simply doing is issuing press releases to get the stock to go up. After looking on their corporate site (which happens to be a .info site), all they have is a website. There seems to be nothing happening for that company. Most reputable companies don’t use a .info for a domain name.

The copy of the email is listed below:

Sent From: jacco damman
From Email: [email protected]

To all of my friends who didnt have the opportunity to see me on the six o’clock news last night discussing my blog, and financial-success story. I am forwarding you the News report, so you can read the entire story on how I became financially independent and wealthy.

I couldn�t believe this either but I did it. I bought this stock that my friend told me about and I made $30,000.00 in 2 days and before that I made $12,000.00 in 4 hours! I am only investing $1,500. You told me if I am going to buy another stock to tell you.
It is Vidable Inc. the symbol is VIBE it�s trading at .05 (five cents) this company could hit $1. I am buying 50,000 shares. You should buy it this time; you�re always saying that you need to make money. Buy VIBE.obb if you don�t, don�t ask me about another stocks again.
You have to buy VIBE. Call me later, let me know if you pick some up.

Ubiquity Server Stole Company Data

Ubiquity Servers stole company and clients data. Not only did they steal it, they refused to give us back the data they took from us.

A little background information on them: they are owned by Nobis Technology Group and Ubiquity Server or Ubiquity Hosting are subsidiaries.

It all started with them shutting down our servers that we leased from them. They shut down the servers without any given notice. Now remember that we had business operations being run on those servers along with clients business operations. We asked for them to re-active and to let us try and resolve the issue that they had and it ended up that one of their reps told us that they don’t need our business.

We responded by stating that we referred customers to them, it didn’t matter to them either.

We told them that when the customers that was referred to them ask about them and their service that we will tell them how we were handled by them, so to resolve the issue in a positive way. We also said that it can hurt their business due to the fact that it is bad publicity. They saw this as a threat to their company and the issue went from a suspended service to a termination of service. They terminated all the services that we had with them. No advance notice, no courtesy to backup the data, nothing…!!!!!!!!!!

We asked for the data back off the hard drives. They said “NO”. Keep in mind that we also offered to pay.

When asked to speak to a supervisor to resolve the issue, they denied the request.

We told them that if they don’t give us back our company data along with our clients data that they may have a lawsuit, so to simply give us back the data they took from us and our clients. They responded by saying “don’t call back again ever, don’t contact them again”

Now here are the facts. The servers belong to them. The network is theirs. The data belongs to us and our clients (some of which are thinking about a lawsuit). All they had to do to resolve a simple issue like this was to give us back the information off the hard drives on those servers and end things on a “POSITIVE NOTE.”
Now all this drama and unprofessionalism due to “1 guy in the company” who used his ego to explode a simple issue like this. After all those negative remarks, results, encounters from them, we told them let’s try to be positive and resolve this in a peaceable manner. Based on the results so far, it looks like they don’t like to be positive or end things on a peaceable note.

NOW WHAT IF:

What if we had told them that the information would be posted on our company blog which is constantly indexed by the different search engines?

What if we told them that the information would be put on twitter to over 40,000 + followers (and counting) most of which are businesses or business oriented people?

What if we told them that we would make a complaint against them to the BBB?

What if we also told them that we are a “marketing company” and could issue a press release about their service that could end up in multiple news databases?

What if we told them that we would submit reviews to different web hosting forums?

What if we told them that we could write an article about them and submit it to the different article databases where thousands of webmasters would leach off the information and put it on their websites creating thousands of bad publicity for them (in under 1 week)? Not to mention the other website owners that would leach off from each other.

What if we told them that we could create a video about the service that we received from them and submit it to over 100 video site databases like “YouTube” where thousands of other users could see it?

What if after all of that, we follow through with a lawsuit and sue for damages, loss of income, etc? Not only us but only clients would join as well.

CALL TO ACTION:

1. We filed a BBB complaint against them via the Better Business Bureau hoping that they could resolve the issue (since Ubiquity told us not to call them back again), and they did not respond or gave a resolution to the issue. Keep in mind that they have an “F” rating according to the BBB’s Website http://www.bbb.org/central-illinois/business-reviews/internet-services/nobis-technology-group-in-bloomington-il-90003793
2. Well of course post this information on our company blog.

3. The information is already on twitter available to over 40,000 followers.

What’s next? 😉

Credit Card SCAMS – Beware of Card Services

Credit Card SCAMS are getting more crafty. There is one company out there called “Card Services” which are NOT the real “Card Services.” Here is what they are doing and BEWARE.

They formed a name just like the real Card Services, but they are the fake scammers. They get a VOIP server and buy a phone number from a provider, maybe someone who can allow call masking and they bounce their calls off different servers and make scam calls. I’ve called the real company to report this. But to be frank, they really don’t care. At least that’s the feedback I got. I even went as far as giving the phone number the scammers called from and playing the welcome message that says, “thank you for calling card service.”

How they get your information? Well ask the banks. Since they CLAIM that your information is secure and they CLAIM that they employ the best security measures. Well if that’s the case, why when the fake card services called and you asked them how they got your information.. and their reply is “from your bank.”

Lately they’ve been security breaches from the bank side and even from some of the stores. You could go and buy food from your favourite restaurant who employ crappy security measures on their PC’s. Basically you find a lot of companies slack off by having their employees browse sites that can cause a security threat on the machines themselves, then they process your credit card on the machine that is infected. This then leaks out your information to God knows who. In this case it can be companies like “Card Services”, the fake ones that is.

It can also be leaked in other ways like people like the fake Card Services buy your information from Hackers who create crafty softwares that they give you for free, then they lurke on PC’s and spread the infection by the MASS. This can really go deep.

The safe way these days is to “USE CASH.”

You can also use a pre-paid credit card. Basically cards that you just load some money in. These are normally disposable cards.

Stay TUNED for more info on this topic. Basically since no one is doing nothing about this. Well we’re gonna blow the whistle on this and MANY other things.

We are PISSED off that no one gives a whottie and the blowfish about stuff like this. All we hear are LIES.

It’s time for the liers to cut the crap and proove it. Give us security.

If even the banks are not secured then what’s the sense of putting your money there? Might as well put it under your bed and make sure the ants and roaches don’t get to it first.

Anyways, back to the issue… check back again because we will go deeper.

Here are some videos found on youtube that shows the scams in action:
[http://www.youtube.com/watch?v=BTRW9KaGNow]
[http://www.youtube.com/watch?v=ILa5PtSvsVo]

Virtual Assistant Jobs

Virtual Assistant jobs are very sought out these days, but the issue is where are the jobs really going?  In this economic crisis, there are many Americans who are loosing their jobs to people in Asia while there are companies here in America who think that by putting more jobs overseas will better the economy.

They are as DUMB as they come.  Yes we said it, and if you have an issue with this, contact Nexgen Business Solutions, Inc. head office and we would be kind enough to EDUCATE you on this.

Taking jobs away from the U.S. economy will not make it better, it will make it worst.  Have you ever asked yourself this question, if you take $1 out of the U.S. economy, how much did the U.S. economy actually loose?

Here is a scenerio, and please pay close attention:

There are 4 people in this equation…

John, Amanda, Rachael, Miliano

John is a baker who sold Amanda a slice of cake for $1.  John then went out to the store next door and bought a soda for $1 from Rachael the store owner.  Rachael then walks down the street and paid $1 to get her dress dry cleaned from Miliano.  Milano just got hungry and goes to John for a nice piece of cake for $1.

See in this situation, $1 circulated in so many different ways.  So is $1 really a dollar?  In the hand yes.  In economics, not really.

That $1 needs to circulate.

Now back to the issue, where are the virtual assistant jobs?

Should companies just outsource all their virtual assistant jobs to asia or other countries while there are people loosing their jobs by the thousands?

Our answer is very simple.  “NO.”

It’s time for these companies to spend money back into the U.S. economy.  The funny part to this whole mess is, the very same countries that the jobs get outsourced to, those are the same countries that still look to America for financial support in some way or the other.

In closing, since that’s the case.. how can you pick up someone if you are also on the ground?

I’m looking for an answer from the savvy businesses men who are educated in GREED with degrees so high they go beyond a Pd.D.