AI appointment setting that turns an inquiry into a confirmed slot.
Automated scheduling reads your live calendar and offers only real openings. It books the customer. Reminders follow. When someone cancels, the agent works the waiting list instead of leaving the slot empty.
The cancellation gets refilled before anyone on your team notices it.
A customer books an evening slot through your website while the office is closed. The next morning an afternoon appointment cancels. That slot goes to the waiting list in order, and while it fills, the reminders for tomorrow's visits are already going out and customers are confirming them by text.
- Evening inquiry.Booked through your website while the office is closed.
- Morning cancellation.The waiting list is worked in order, and the first to accept takes it.
- Reminders.Sent on the channel each customer prefers, asking for a confirmation reply.
- Reschedule by text.The agent moves them and releases the original slot back to the calendar.
Booking is a sequence of small steps, and the agent runs all of them.
Bookings write back to the same calendar your team already reads, so there is no second system for anyone to keep up to date.
- Offers only the openings your calendar can truly support.
- Books the right length of appointment for the service requested.
- Confirms right away on the channel that customer prefers.
- Sends reminders before the visit and asks for a confirmation reply.
- Handles reschedules and works the waiting list when a slot opens.
Your scheduling rules are written with you, not copied from a template.
Our engineers write the rules with your team: travel time, service lengths, buffers, blackout dates, and who can book which slot. Then the calendar is connected and the unusual booking situations are tested. Monitoring continues after launch. The calendar stays yours, and you can change or cancel any booking.
Every channel you turn on applies the same rules.
Phone
Taken on the call by the voice agent and written to the calendar.
Website chat
A visitor picks a real opening. Nobody has to reply first.
SMS and email
Confirmations, reminders and reschedules handled in the same thread.
Your dispatch system
Job details flow through, so the crew sees what the office sees.
Straight answers before the call.
Will it double book my calendar?
No. It reads and writes to your live calendar, so a slot that is taken stops being offered, and the buffers and travel time you need between visits are part of the rules set during the build.
Can it fill a cancellation on short notice?
Yes. When a slot opens, the waiting list is contacted in order and the first person to accept takes it, which happens automatically rather than whenever someone on your team gets around to working through the list by phone.
What if we need to block off a day?
Block it on your calendar as you always have. The agent stops offering those times immediately. There is no separate system to update.
How long before it is taking live bookings?
Most builds are taking live bookings 2 to 4 weeks after kickoff, inside a 30 day onboarding. Before that, the rules are tested with your team. So are the unusual booking situations.
Bring your weekly appointment volume and no-show rate, plus the slots that go unfilled.
A 15 to 30 minute call. A straight answer on fit, and the right next session if there is one.