The detection and response layer basic antivirus never covered.
Detection and monitoring, with response behind them, added to any managed IT plan for businesses that hold customer records, take card payments, or would stop trading if their files were locked.
Catch an intruder early, and know what to do next.
A managed plan already covers patching and puts endpoint protection on every computer, the layer that blocks malware at the machine itself, and these extra layers are then scoped around the risks found in your environment.
- Endpoint detection and response watches each computer for attacker behavior. It can cut that computer off the network.
- Threat monitoring puts people on suspicious activity. Nothing sits in a log nobody opens.
- SIEM monitoring gathers security events from servers and computers, network gear too. It looks for patterns that signal an attack.
The affected device is isolated before the paperwork starts.
During business hours you reach a live engineer. After hours the call is answered immediately and a priority issue pages the on-call engineer. Critical outages carry response targets down to 30 minutes on around-the-clock coverage, and your plan's exact targets are set in writing during onboarding.
- Isolate.The device is cut off so the problem stops spreading.
- Find the way in.Then close that path.
- Check what was reached.Then restore clean data from backup.
- Write it down.A record of what happened and when.
Vulnerability and penetration testing look at your systems the way an outsider would.
Testing checks the edges people forget: an old account that still works, a remote access tool nobody removed, a device that missed a year of patches. Findings come ranked by risk. Each item carries a fix plan.
Many breaches start with a person, not a firewall.
Your staff, trained
Training teaches your team to spot a fake invoice or a forged message from the boss. A fake login page, too.
Passwords and MFA
Strong password policy, then multi-factor authentication. Together they close the most common route into a small company.
More than 22 years
More than 22 years of running production systems for established businesses.
Designed, not guessed
CCNP-level Cisco networking expertise, on site across seven Central Florida counties.
Detection works best where the same team patches and monitors.
- Testing and network work can be project work. So can remediation.
- The monitoring and patching underneath sit on the managed IT services hub.
- Call records and hosted PBX sit on the VoIP phone systems page.
Straight answers before the call.
We already have antivirus. Is that enough?
Antivirus stops known malware, but it does not notice a stolen password used at midnight, or a quiet spread from one computer to the next.
How would we even know we were breached?
Small companies often find out from a customer, a bank, or a locked screen. Monitoring watches login patterns and file behavior. It reads network traffic as well, then escalates.
Do you handle payment card requirements?
Yes, through compliance support for PCI DSS. The work covers network segmentation and logging, and access control is part of it too, along with the evidence your processor asks for.
What happens to our data during recovery?
Where cloud backup is part of your plan, recovery restores from backups held on infrastructure we own, after the entry point has been closed and investigated.
Start with what your business holds and what a day of downtime would cost.
A 15 to 30 minute call. A straight answer on fit, and the right next session if there is one.