A website chatbot that books the visit, then follows up by text.
Most visitors leave without calling. Ours is trained on your services, hours, policies and booking rules, so it answers the one question standing between a visitor and a booking. A customer can start on your site and finish by text.
It answers from your approved material and hands off when a person is needed.
This is not a menu of canned answers. The agent holds a real conversation, applies the qualification rules you sign off, and books on your live calendar. Handoff rules are configured and tested so questions outside its boundaries go to your team. Transcripts get reviewed for missed handoffs.
- Greets the visitor. Asks what brought them.
- Answers questions on services, coverage area, hours and process.
- Qualifies against your rules, then books on your live calendar.
- Collects name, phone and email when the visitor shares them.
- Hands over the chat to a staff member when the question needs one.
The question asked at midnight is on your calendar before the office opens.
A homeowner lands on your site at midnight and wants to know whether you cover her part of town. The chatbot confirms the area and explains the first visit. Then it offers open slots. She takes an evening one and leaves her number, and by 9 AM, before anyone has opened the front door, the booking and the record are already waiting in your systems.
- Your CRM receives the contact record and the full conversation.
- Your calendar shows the booked slot with no retyping.
- SMS sends confirmations and reminders to visitors who consent to texts.
- Email and ticketing carry the requests your team must answer.
It earns its keep when your site gets traffic that is not converting.
Good fit
Service businesses, practices and B2B companies with a considered purchase and a short list of common questions, the kind a visitor wants answered before they will pick up the phone or book anything.
Not the first move
Very little traffic? Then marketing comes first. You will hear that plainly.
You set the boundaries
Tone, rules and pricing answers are approved by you before launch, and every transcript stays readable afterward.
One role among several
Phone coverage, reminders and reviews can come later. When they do, the chatbot shares their knowledge inside CompanyOS.
Before a bot talks to your visitors.
How is this different from the chat widget on most websites?
Most widgets offer a menu of buttons. This agent understands the question and checks your calendar before it finishes the task. It also knows the moment to stop and fetch a person instead of guessing at something outside what it was trained on.
Can it quote a price?
That is your call. Some clients let it give their published pricing, and others have it collect details and book an estimate instead.
Will it slow down my website?
The widget loads separately from your pages, so the effect on page speed stays small. It gets measured during the build.
How long until it is live?
Most chatbots reach live traffic 2 to 4 weeks after kickoff, and onboarding runs 30 days, after which we keep its answers current as your services and hours change, so a visitor is not quoted last season's schedule.
Bring your monthly website traffic and the questions your team answers most often.
A free 15 to 30 minute call tells you whether a chatbot would convert that traffic or just decorate it.